Santosh Huralikoppi, CEO, leads the NSI management team. Santosh is the driving force behind NSI Corporation's global business. As the CEO of NSI Corporation, he has been instrumental in successfully defining and delivering the company's vision of delivering responsive and quality-centric outsourcing solutions to global corporations.
Santosh founded NSI in India in 1999 with a mission to create a data-driven customer-focused BPO and contact center provider whose value was driven by demonstrably higher quality and lower cost. Over the years, Santosh has grown NSI into a global, multi-center, multi-solution organization. Early on, he recognized quality people and process re-engineering were the key drivers to differentiate NSI from firms whose value resided solely upon a generic low-cost labor advantage.
He is a graduate in Mechanical Engineering from KREC - Surathkal, GAMP from Wharton Business School, and Indian School of Business. He is currently doing his Masters in Practicing Management from INSEAD, IIM- Bangalore, McGill University (jointly).
Santosh founded NSI in India in 1999 with a mission to create a data-driven customer-focused BPO and contact center provider whose value was driven by demonstrably higher quality and lower cost. Over the years, Santosh has grown NSI into a global, multi-center, multi-solution organization. Early on, he recognized quality people and process re-engineering were the key drivers to differentiate NSI from firms whose value resided solely upon a generic low-cost labor advantage.
He is a graduate in Mechanical Engineering from KREC - Surathkal, GAMP from Wharton Business School, and Indian School of Business. He is currently doing his Masters in Practicing Management from INSEAD, IIM- Bangalore, McGill University (jointly).
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